1. Introduction
QuidLab ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you visit our website and purchase our products. Please read this privacy
policy carefully. If you do not agree with our policies and practices, please do not use our site.
2. Information We Collect
We collect information you provide directly, such as when you create an account, place an order, contact us, or
subscribe to our newsletter. This includes your name, email address, postal address, phone number, payment
information, and product preferences. We also automatically collect certain information through cookies and analytics
tools, including your IP address, browser type, operating system, referring URLs, and pages visited. This helps us
understand how you use our site and improve your experience.
3. How We Use Your Information
We use your information to process orders, send confirmations and shipping updates, provide customer support, improve
our website and services, send marketing communications (with your consent), protect against fraud and unauthorized
access, and comply with legal obligations. Your payment information is never stored on our servers — it is processed
securely by our payment provider.
4. Data Storage & Security
Your personal data is stored on secure servers located in India, protected by industry-standard encryption (HTTPS). We
implement administrative, technical, and physical safeguards to protect against unauthorized access, alteration,
disclosure, or destruction of your information. However, no method of transmission over the internet is 100% secure.
While we take reasonable precautions, we cannot guarantee absolute security.
5. Cookies & Tracking
We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. Most browsers
allow you to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our site
may not function properly. We do not sell your data to third parties.
6. Third-Party Sharing
We do not sell, trade, or share your personal information with third parties for their marketing purposes. We may share
information with trusted service providers (payment processors, shipping partners, email providers) only to the extent
necessary to provide our services. These partners are contractually bound to keep your information confidential. We may
also disclose information if required by law or to protect our rights.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can update your account
settings or contact us directly. If you receive marketing emails, you can unsubscribe by clicking the 'unsubscribe' link in
the email. You also have the right to request deletion of your account, though we may retain certain information for legal
compliance.
8. Children's Privacy
Our website and products are not intended for children under 13 years old. We do not knowingly collect personal
information from children under 13. If we become aware that a child has provided us with information, we will delete such
information and terminate the child's account.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or
regulatory reasons. We will notify you of material changes by posting the revised policy on our website and updating the
'Last Updated' date. Your continued use of our site constitutes your acceptance of any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal
information, please contact us at: support@quidlab.in