TERMS & CONDITIONS
Effective Date: [21/07/2025]
Welcome to Quid Lab Lifestyle LLP ("Quid Lab", "Company", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services.
By accessing or using our website, creating an account, or placing an order, you agree to be legally bound by these Terms. If you do not agree with these Terms, please discontinue use of the website.
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1. Company Information
Quid Lab Lifestyle LLP
Registered under the Limited Liability Partnership Act, 2008.
Registered Office:
Office no.B-9, Success Chambers, Apte Road, Deccan Gymkhana, Pune - 411004.
Email: quidlablifestyle@gmail.com
Website: [www.quidlab.in](http://www.quidlab.in)
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2. Eligibility
By using this website, you represent and warrant that:
* You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
* You are legally capable of entering into a binding contract under the Indian Contract Act, 1872.
* All information provided by you is true, accurate, current, and complete.
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3. User Account
You are responsible for maintaining the confidentiality of your account credentials.
You agree to:
* provide accurate registration details;
* promptly update any changes;
* safeguard your password;
* notify us immediately of any unauthorized use of your account.
Quid Lab reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.
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4. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, pricing, colours, images, and availability are accurate.
However:
* actual product colours may vary due to display settings;
* packaging may change without prior notice;
* specifications may be modified by manufacturers;
* typographical or pricing errors may occur.
Quid Lab reserves the right to correct errors at any time without prior notice.
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5. Pricing
All prices are displayed in Indian Rupees (INR).
Prices are inclusive of applicable GST unless otherwise stated.
Prices may change without notice.
If an incorrect price is displayed due to technical or human error, Quid Lab reserves the right to cancel the order and refund the amount received.
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6. Order Acceptance
Placing an order constitutes an offer to purchase.
An order shall be deemed accepted only when it has been dispatched.
Quid Lab reserves the right to reject or cancel any order for reasons including:
* product unavailable;
* payment failure;
* suspected fraud;
* incorrect pricing;
* violation of these Terms;
* incorrect customer information;
* legal or regulatory requirements.
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7. Payments
Payments are processed through secure third-party payment gateways.
Quid Lab does not store your complete debit card, credit card, or banking credentials.
In the event of payment failure, your order shall not be confirmed until payment is successfully received.
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8. Shipping & Delivery
Shipping and delivery are governed by our separate *Shipping Policy*, which forms part of these Terms.
Estimated delivery dates are indicative only and shall not constitute a guarantee.
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9. Returns, Replacements & Refunds
Returns, replacements, warranties, and refunds shall be governed exclusively by our published *Return, Replacement & Refund Policy* and *Warranty Policy*.
Customers agree to comply with those policies while raising any claim.
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10. Warranty
Warranty coverage is limited to manufacturing defects and is subject to the terms stated in our Warranty Policy.
Warranty shall not apply to:
* accidental damage;
* misuse;
* unauthorized repairs;
* water or liquid damage;
* cosmetic wear;
* improper charging;
* use contrary to product instructions.
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11. Intellectual Property
All content on this website, including:
* trademarks;
* logos;
* product names;
* product designs;
* images;
* graphics;
* videos;
* software;
* text;
* website layout;
* source code;
is the exclusive property of Quid Lab Lifestyle LLP or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written consent.
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12. Acceptable Use
You agree not to:
* use the website for unlawful purposes;
* interfere with website security;
* introduce malware or malicious code;
* scrape or copy website content;
* attempt unauthorized access;
* impersonate another person;
* engage in fraudulent transactions.
Violation of this clause may result in termination of access and legal action.
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13. Promotional Offers
Coupons, discounts, promotional campaigns, giveaways, and offers:
* are subject to separate terms;
* may be modified or withdrawn without notice;
* cannot be exchanged for cash;
* may not be combined unless expressly permitted.
Quid Lab's decision regarding promotional eligibility shall be final.
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14. Reviews & User Content
Customers submitting reviews, photographs, videos, testimonials, or other content grant Quid Lab a perpetual, worldwide, royalty-free, irrevocable, and transferable licence to use, reproduce, modify, publish, distribute, and display such content for business, advertising, and promotional purposes.
Users represent that they own all rights necessary to submit such content.
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15. Third-Party Links
Our website may contain links to third-party websites.
Quid Lab is not responsible for:
* third-party content;
* privacy practices;
* security;
* products or services offered by such websites.
Accessing third-party websites is entirely at your own risk.
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16. Limitation of Liability
To the maximum extent permitted under applicable law, Quid Lab Lifestyle LLP shall not be liable for:
* indirect damages;
* incidental damages;
* special damages;
* punitive damages;
* consequential damages;
* loss of profits;
* business interruption;
* loss of goodwill;
* data loss;
* delay in delivery;
* courier negligence;
* product misuse.
Our aggregate liability shall not exceed the amount actually paid by the customer for the product giving rise to the claim.
Nothing in these Terms limits any rights that cannot lawfully be excluded under applicable consumer protection laws.
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17. Indemnity
You agree to indemnify and hold harmless Quid Lab Lifestyle LLP, its partners, employees, officers, affiliates, agents, and service providers against any claims, damages, losses, costs, penalties, liabilities, or legal expenses arising out of:
* your breach of these Terms;
* misuse of the website;
* violation of applicable law;
* infringement of any third-party rights.
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# 18. Force Majeure
Quid Lab shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including acts of God, natural disasters, pandemics, war, cyberattacks, strikes, governmental actions, transportation failures, or disruptions affecting suppliers or logistics providers.
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19. Privacy
Your use of this website is also governed by our *Privacy Policy*, which explains how we collect, use, store, and protect your personal information.
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20. Termination
Quid Lab reserves the right to suspend or terminate access to the website or cancel any order, with or without prior notice, where it reasonably believes there has been:
* fraud;
* abuse of promotions;
* violation of these Terms;
* illegal activity;
* misuse of the website.
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21. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Subject to any mandatory jurisdiction under applicable law, all disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in *Pune, Maharashtra*.
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22. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
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23. Waiver
Failure by Quid Lab to enforce any provision of these Terms shall not constitute a waiver of its right to enforce such provision at any later time.
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24. Entire Agreement
These Terms, together with the Privacy Policy, Shipping Policy, Return, Replacement & Refund Policy, Warranty Policy, and any other policies published on the website, constitute the entire agreement between Quid Lab and the customer regarding the use of the website and purchase of products.
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25. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Quid Lab Lifestyle LLP
Email: quidlablifestyle@gmail.com
Customer Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM (IST)
Excluding public holidays.